Terms and Conditions KIS198 — Complete Platform Usage Guide

01Acceptance of Terms and Conditions

Welcome to kis198. This Terms and Conditions document is a legally binding agreement between you ("Member" or "User") and the kis198 platform ("Company", "us"). These Terms govern your use of the website, mobile app, and all services provided under the kis198 brand.

By accessing, registering, or using any part of the KIS198 platform, you confirm that you have read, understood, and agreed to be bound by all terms and conditions contained in this document, together with Privacy Policy and Responsible Gaming Policy us, which also forms part of this overall agreement.

These Terms and Conditions are written in Bahasa Malaysia for the convenience of Malaysian members. In the event of any interpretive conflict between different language versions, the Bahasa Malaysia version shall prevail.

02Account Eligibility

To register and use the kis198 platform, you must meet all of the following eligibility requirements:

• Minimum age of 18: You must be at least 18 years of age at the time of registration. KIS198 strictly enforces this age requirement and reserves the right to request identity verification at any time.
• Legal capacity: You must have full legal capacity to enter into a binding agreement in your jurisdiction.
• One account only: Each individual is only permitted to hold one active account at kis198. Creating multiple accounts is strictly prohibited and may result in the closure of all associated accounts.
• Accurate information: You must provide truthful, accurate, and current information during registration. Using a false identity or misleading information is a serious violation of these terms.
• Not a KIS198 employee: Employees, contractors, agents, and immediate family members of KIS198 staff are not permitted to register or play on the platform.

03Registration & Account Management

Registering for a kis198 account is quick and straightforward. However, there are a few important things you should understand about managing your account:

• Account information: You are fully responsible for ensuring all information in your account profile is accurate and up to date at all times. The name on your account must match the name on your official identity document.
• Password security: Your account password is your sole responsibility. Use a strong, unique password. Never share your password with anyone, including KIS198 staff — we will never ask for your password.
• Identity verification (KYC): KIS198 reserves the right to request identity verification documents at any time, particularly before processing withdrawals. Accepted documents include a valid national ID, passport, or driver's license.
• Account security: If you suspect your account has been accessed without authorisation, contact the kis198 support team immediately. We will help secure your account right away.
• Currency: All transactions at kis198 are processed in Malaysian Ringgit (MYR). Applicable foreign currency exchange rates follow current market rates.

KIS198 reserves the right to freeze or suspend an account for investigation purposes if suspicious activity is detected. During the suspension period, access to all account functions including deposits and withdrawals may be temporarily restricted.

04Deposit

KIS198 provides a variety of safe and convenient deposit methods for Malaysian members. All successfully processed deposits will be credited to your account promptly.

• Accepted payment methods: FPX, local bank transfer, Touch 'n Go eWallet, Boost, GrabPay, DuitNow QR, and other digital payment methods listed on the deposit page.
• Minimum deposit amount: The minimum deposit is RM10 per transaction, unless otherwise stated during specific promotions.
• Legitimate source of funds: You confirm that all deposited funds are legitimately yours and not derived from illegal sources. KIS198 fully complies with anti-money laundering laws.
• Third-party deposit: Depositing using a bank account or digital wallet belonging to another person is strictly prohibited. The name on the payment method must match the name on your KIS198 account.
• Deposit failure: If your deposit has not been credited within the expected timeframe, please contact customer support with proof of transaction for immediate investigation.

05Withdrawal

KIS198 is committed to processing all withdrawal requests promptly and transparently. The following terms govern the withdrawal process:

• Identity verification: All withdrawals require successful identity verification. Ensure your account KYC process is complete to avoid delays in withdrawal processing.
• Minimum withdrawal amount: The minimum withdrawal amount is RM30 per transaction.
• Withdrawal methods: Funds will be returned to the same payment method used during deposit, or to a registered and verified bank account in your name.
• Processing time: Withdrawals are typically processed within 1 to 3 business days after approval. VIP members enjoy faster withdrawal processing.
• Withdrawal limit: Daily and monthly withdrawal limits depend on your account tier. VIP members enjoy higher withdrawal limits compared to standard members.
• Bonus wagering requirement: If your account balance includes a bonus that has not yet met the wagering requirements, you may not withdraw that amount until the wagering requirements are fully satisfied.

KIS198 reserves the right to place a withdrawal on hold for security investigation purposes. Should this occur, we will notify you within 24 hours and provide an appropriate explanation.

06Bonus & Promotions

KIS198 offers a wide range of attractive bonuses and promotions to members. All bonuses are subject to the following terms and conditions:

• Wagering requirement (rollover): Every bonus has wagering requirements that must be met before any withdrawal can be made. The specific wagering requirements for each bonus are clearly stated in the relevant promotion terms.
• Bonus validity period: All bonuses have a set validity period. Unused bonuses or unfulfilled wagering requirements within the validity period will expire automatically.
• Wagering limit while bonus is active: When using bonus funds, the maximum single bet is RM50 or 10% of the bonus value (whichever is lower), unless otherwise stated in the relevant promotion terms.
• Eligible games: Not all games contribute equally toward fulfilling bonus wagering requirements. The contribution percentage varies by game type and is stated in the terms of each promotion.
• One bonus at a time: In general, only one active bonus is permitted at a time unless otherwise stated.
• Right to amend promotions: KIS198 reserves the right to modify, suspend, or terminate any promotion at any time with reasonable notice to members.

07Game Rules

All games available at kis198 are subject to the following rules to ensure a fair and enjoyable experience for all members:

• Final decision: All game outcomes recorded by the kis198 server are final and binding. In the event of a discrepancy between what is displayed on your device and the server record, the server record shall prevail.
• Technical disruption: In the event of a technical disruption during a gaming session, kis198 will attempt to restore the state to what it was before the disruption occurred. For cases that cannot be resolved, the relevant bets will be voided and funds returned.
• Wagering limit: Each game has its own minimum and maximum betting limits. These limits may change from time to time and are displayed within the game interface.
• Live Casino games: Live Casino game rules are as stipulated by the respective game providers. KIS198 is not responsible for any decisions made by dealers during live games.
• Sports Betting: All open sports betting markets are subject to odds changes. Bets that have been accepted and confirmed will not be voided except under extraordinary circumstances such as an event being cancelled or postponed for more than 72 hours.

08Prohibited Conduct

KIS198 maintains a fair and safe gaming environment for all members. The following activities are strictly prohibited and may result in immediate action taken against your account:

• Fraud and manipulation: Any attempt to cheat, manipulate, or exploit vulnerabilities in the gaming system, including the use of automation software, bots, or third-party programs.
• Money laundering: Using the KIS198 platform for money laundering or any other unlawful financial activities.
• Bonus arbitrage: Registering multiple accounts or colluding with other players solely to unfairly exploit promotions and bonuses.
• Cyber attack: Any attempt to hack, attack, or disrupt the kis198 servers and infrastructure.
• Impersonation: Impersonating another person, KIS198 staff, or using a false identity in any communication with the platform.
• Unauthorized chargeback: Filing unauthorized chargeback claims through your bank or payment provider after using those funds for gameplay.

09Account Closure & Suspension

There are two categories of account closure at kis198 — those initiated by the member and those carried out by kis198.

Closure by member: You may request account closure at any time by contacting our customer support team. Before closure, all eligible withdrawals will be processed following standard procedures. Accounts closed at a member's request may be reopened within 30 days upon request.

Closure by KIS198: KIS198 reserves the right to suspend or close accounts under the following circumstances without prior notice:

• Violation of any terms and conditions stated in this document.
• Suspected fraud, money laundering, or other illegal activity.
• Providing false information during registration or the KYC process.
• Account inactive for more than 12 consecutive months.
• Requests from relevant legal authorities.

If your account is closed due to a violation, any remaining balance may be forfeited depending on the outcome of the internal investigation. kis198 will communicate the investigation result within 14 business days.

10Limitation of Liability

KIS198 provides the platform on an "as-is" basis and strives to ensure continuous, uninterrupted service. However, there are liability limitations you should be aware of:

• KIS198 is not liable for any losses resulting from technical disruptions, system failures, or network issues beyond our control.
• We do not guarantee that the platform will always be available without interruption. Scheduled maintenance may cause temporary downtime.
• KIS198 is not liable for any losses arising from unauthorized use of your account due to your own negligence in safeguarding your password.
• The maximum loss amount claimable from KIS198 under any circumstance is limited to the total deposits made by the member within the 30 days preceding the incident.

This limitation of liability does not affect your rights as a user under applicable laws in Malaysia.

11Amendment of Terms and Conditions

KIS198 reserves the right to amend, update, or improve these Terms and Conditions at any time in accordance with business needs, legal changes, or platform enhancements.

Members will be notified of any material changes via a notice on the kis198 website at least 7 days before the changes take effect. For minor updates or editorial corrections, advance notice may not be provided.

Continued use of the KIS198 platform after the effective date of any amendment constitutes your acceptance of the revised terms. If you do not agree with the amendments, you have the right to close your account before the effective date.

12Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions, the KIS198 team is always ready to assist you.

• Live support: Use the Live Chat function available 24/7 at the bottom right corner of our platform.
• Support email: Contact us at [email protected] — we aim to respond within 24 business hours.
• FAQ: Visit page Frequently Asked Questions (FAQ) us for answers to the most frequently asked questions by our members.

For formal complaints, please submit a written complaint via email including your account number, details of the complaint, and any relevant supporting documents. All complaints will be investigated and responded to within 5 business days.