Updated: January 2026 SSL 256-bit Bahasa Melayu

Privacy Policy KIS198 — Data Protection & Member Privacy

At KIS198, your privacy is not just a legal obligation — it is our moral responsibility to every member who entrusts us with their personal data. This document transparently explains how we collect, use, store, and protect your information.

Important Note: This Privacy Policy applies to all users of the KIS198 platform, including the website, mobile app, and all related services. By using our platform, you agree to the terms set out here.

Commitment Privacy Protection KIS198

Six key pillars ensuring your personal data stays safe with us at all times

Advanced Data Encryption

All your personal data and financial transactions are protected by 256-bit SSL encryption technology. This encryption standard is the same as that used by major banking institutions in Malaysia, ensuring no outside party can intercept or read your information.

Strict Data Access Controls

Your personal data is accessible only to KIS198 staff with a legitimate job requirement. All access to sensitive data is logged and automatically monitored by our internal security system, which operates 24 hours a day.

Secure Data Storage

Your account information is stored on servers protected by multi-layered firewalls and intrusion detection systems. We perform regular data backups and conduct routine security tests to ensure the integrity of your data is maintained.

No Sale of Data to Third Parties

Kis198 has never and will never sell, rent, or share members' personal data with third parties for marketing purposes without your explicit consent. Your data belongs to you — we only use it for the purposes stated in this policy.

Privacy Controls in Your Hands

You have the full right to access, correct, or request deletion of your personal data. Through your account settings or by contacting our support team, you can manage your privacy preferences at any time.

Data Protection Act Compliance

Kis198 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We respect your privacy rights as guaranteed by law and continuously update our practices to align with the latest regulatory changes.

01Information We Collect

Kis198 collects various types of information to enable us to provide a secure, personalised, and high-quality service to every member. We only collect information that is strictly necessary for the stated purposes and do not collect excessive data.

Personal Identity Information:

  • Full name as stated in official identity documents
  • Identity card number (MyKad) or passport number
  • Date of birth for age verification
  • Current residential address
  • Active mobile phone number
  • Valid email address

Financial Information:

  • Bank name and bank account number for withdrawal processing
  • Deposit and withdrawal transaction records
  • Registered digital wallet owner name
  • Betting and game history records (for compliance purposes)

Technical Information:

  • IP address of the device used to log in
  • Web browser type and operating system version
  • Cookie and login session data
  • Platform usage activity logs
  • General geolocation information (city/state level)
Minimum Collection Principle: kis198 follows a data minimisation principle — we only request information that is strictly necessary to provide our services and fulfil our legal obligations.

02How We Collect Your Data

Your personal data is collected through several different channels. Understanding how this works helps you control what information you share with us:

Directly from you:

  • Account registration: When you complete the registration form on KIS198, we collect the basic information you provide, including your name, email, and phone number.
  • Identity Verification (KYC): To process withdrawals and meet compliance requirements, you are required to submit a copy of an identity document such as your MyKad or passport.
  • Support communications: Every time you contact our customer support team via Live Chat or email, conversation records are stored for quality control and dispute resolution purposes.
  • Profile update: Information you update yourself in your account settings, including changes to your phone number or banking details.

Automatically when you use the platform:

  • Browser cookies: The kis198 platform uses cookies to maintain your login session and remember your settings preferences.
  • Server logs: Our servers automatically log IP addresses, access times, pages visited, and actions performed within the platform.
  • Device data: Your device's technical information is collected automatically for security purposes and to detect suspicious activity.

03How Your Data Is Used

Kis198 uses collected data for legitimate and transparent purposes. The table below clearly outlines the purpose for which each data category is used:

Data Type Purpose of Use Legal Basis
Identity information Account verification, fraud prevention, KYC compliance Legal obligation
Financial information Deposit & withdrawal processing, tax records Contract performance
Technical data Account security, fraud detection, performance analytics Legitimate interest
Game History Responsible gaming compliance, at-risk behaviour detection Legal obligation
Email & phone Service communications, transaction notifications, promotions (where permitted) Consent / Contract

In addition to the purposes stated above, kis198 may use your data to:

  • Improve the user experience based on aggregated and anonymised usage pattern analysis
  • Comply with instructions from government authorities or legitimate regulatory bodies
  • Maintain records for internal audit and compliance purposes
  • Verify your identity when you contact customer support

04Data Sharing with Third Parties

Kis198 takes its responsibility to protect your data from unnecessary exposure seriously. We do not sell members' personal data to any party. However, there are limited situations where sharing data with selected third parties is required:

  • Payment service providers: To process your deposits and withdrawals, we share the necessary information with banks, payment processors, and recognised digital wallet providers. All such providers are bound by strict confidentiality agreements.
  • Game providers: Third-party gaming platforms integrated with kis198 may receive your username and account ID for technical purposes. They do not receive your full identity information or financial details.
  • Legal authorities: KIS198 will disclose required information to the police, courts, or regulatory bodies when mandated by Malaysian law. We will not disclose more than what is requested.
  • Companies within the group: Subsidiaries or affiliated companies of kis198 may access your data for integrated operational purposes, but are subject to equally strict privacy policies.
  • Professional consultants: Lawyers, accountants, or auditors assisting with kis198's operations may access relevant data, but are bound by professional confidentiality.
Our Guarantee: Every third party that receives your data is required to sign a data processing agreement ensuring they comply with data protection standards equal to or higher than our own.

05Data Storage & Security Measures

The security of your data is kis198's top priority. We continuously invest in the latest security infrastructure to ensure your information is always protected.

Data retention period:

  • Active account data: Retained for the duration your account is active plus 7 years after account closure to meet Malaysia's legal requirements.
  • Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysia's Companies Act and tax regulations.
  • Support communication logs: Retained for 3 years for complaint resolution and quality control purposes.
  • Technical data and logs: Retained for 12 months for security and incident investigation purposes.

Technical security measures we implement:

  • 256-bit SSL encryption for all data in transit between your browser and our servers
  • Sensitive data in the database is encrypted using the AES-256 algorithm
  • Two-factor authentication (2FA) for staff access to internal systems
  • Intrusion detection system (IDS) that monitors network traffic in real time
  • Regular security audits by independent third parties
  • Incident response plan that is tested and updated annually
In the Event of a Data Breach: In the event of a security incident involving your data, kis198 will notify you within 72 hours of becoming aware of the incident, in line with data protection best practices.

06Cookies & Tracking Technologies

The kis198 platform uses cookies and similar tracking technologies to enhance your user experience and ensure the security of your account. Below is an explanation of the types of cookies we use:

  • Essential cookies (required): These cookies are required for the platform to function properly. They include login session cookies, security tokens, and cookies that remember your language preference. Without these cookies, the platform will not function correctly.
  • Performance cookies: These cookies help us understand how users interact with the platform — which pages are visited most often, time spent on each page, and navigation paths. This data is used in aggregated and anonymised form to improve the platform.
  • Functional cookies: These cookies allow the platform to remember your preferences such as language settings, display mode, and your favourite game selections to provide a more personalised experience.
  • Security cookies: Used to detect suspicious login attempts, verify device identity, and prevent CSRF (Cross-Site Request Forgery) attacks.

You can manage cookie settings through your web browser. However, blocking essential cookies may affect the functionality of the KIS198 platform. For more information on managing cookies, please refer to your web browser's documentation.

07Your Rights Over Personal Data

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have legally protected rights regarding your personal data. KIS198 respects and facilitates the exercise of the following rights:

Right of AccessYou may request a copy of all personal data we hold about you at any time.
Right to RectificationIf your data is inaccurate or outdated, you have the right to request prompt correction.
Right to ErasureYou may request deletion of your data when it is no longer required, subject to legal obligations.
Right to ObjectYou may object to the processing of your data for direct marketing purposes at any time.
Right to Data PortabilityYou may request your data in a machine-readable format for transfer.
Right to RestrictionYou may request restriction of data processing under certain circumstances provided by law.

To exercise any of the above rights, please contact us via Live Chat or email at [email protected], stating the type of request and your account number. We will process your request within 30 business days. For more complex cases, this period may be extended up to 60 days with advance notice to you.

Fee-Free Processing: kis198 does not charge any fees to process your privacy rights requests. This service is free for all members.

08Children's Privacy

The kis198 platform is strictly for individuals aged 18 and above. We do not knowingly collect, store, or process personal data from individuals under the age of 18.

If we discover that a child's personal data has been collected without our knowledge, we will take immediate steps to delete that data and close the associated account. If you believe your child has registered an account on our platform, please contact us immediately through the support channels provided.

Kis198 employs an age verification system during registration and enforces a KYC process to ensure all members meet the minimum age requirement.

09Links to Third-Party Sites

The kis198 platform may contain links to or integrations with third-party websites or services, such as game providers or payment platforms. This Privacy Policy applies solely to the kis198 platform.

Kis198 is not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy policy of each third-party website you visit before providing them with any personal information.

Note: External links within our platform are provided for informational convenience only. kis198 does not guarantee the accuracy or security of content on third-party sites.

10Amendments to This Privacy Policy

Kis198 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. The latest version will always be published on this page, with the most recent update date noted at the top.

For material amendments — changes that significantly affect how we process your data — we will notify you at least 14 days before the amendment takes effect, via an in-platform notification or your registered email.

Continued use of the kis198 platform after the effective date of any amendment constitutes your acceptance of the updated policy. If you do not agree with any changes, you have the right to close your account before the effective date.

We encourage you to review this page periodically to stay informed about how we protect your privacy. Archives of previous versions of this Privacy Policy are available upon request.

11Contact Us About Privacy

If you have any questions, concerns, or complaints regarding how KIS198 handles your personal data, our Data Protection Officer team is ready to assist.

  • Live Chat: 24/7 live support is available on the KIS198 platform for immediate enquiries.
  • Privacy-dedicated email: Send your privacy enquiries to [email protected] — we aim to respond within 3 business days.
  • General support: For other inquiries, contact [email protected] or visit the FAQ us.

For complaints that cannot be resolved internally, you have the right to submit a complaint to the Malaysia Personal Data Protection Department or the relevant regulatory body in your jurisdiction.

24/7 Support: The kis198 team operates around the clock. We are committed to responding to every privacy-related enquiry transparently, professionally, and within the stipulated timeframe.
Secure & Trusted Platform

Privacy Protected. Risk-Free Gaming.

Now you know how kis198 protects your privacy at every step. Register your free account today and enjoy a safe, fair, and responsible online gaming experience alongside over 50,000 Malaysian members.

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